Question 1

What is the status of my order?

Accepted Answer

Once your order is confirmed, you will receive a confirmation email or message with tracking details. You can track your shipment using the provided tracking number. If you haven’t received any update within 24–48 hours, please contact our support team for assistance.

Question 2

My discount code is not working, what do I do?

Accepted Answer

We are sorry you are having trouble checking out, please note that some discount codes require users to create an account on the site and be logged in upon check out to utilize the discount code.

Question 3

Where is  Shop Online based?

Accepted Answer

Our office is located in Dwarka New Delhi, just a few steps from dwarka sec 14 metro.

Question 4

Where are your products shipped from?

Accepted Answer

We ship from 6 warehouses around the INDIA. With so many shipping centers across the country, we provide some of the fastest, most affordable delivery options in the industry.

Question 5

Can you ship internationally or process international credit cards?

Accepted Answer

Yes, Foryou Meditech ships internationally and accepts major international credit cards. Shipping charges and delivery times may vary depending on your location. For bulk or customized international orders, please contact our team for detailed shipping and payment options.

Question 6

How can I pay for my order?

Accepted Answer

Shop Online currently accepts Visa, MasterCard, Discover, and American Express. We also accept payment via PayPal.

Question 7

How long will it take me to get my order?

Accepted Answer

For standard shipping, you should receive your order within 4-5 business days.

Question 8

How can I check the status of my order?

Accepted Answer

We know you can't wait to receive your order, which is why we will be sure to notify you when your order ships via email. You can also see the current status of your order here.

Question 9

Can I cancel or change my order?

Accepted Answer

We begin processing orders as soon as they are placed, for this reason, we are unable to cancel or make changes to orders.

Question 10

How do I return my order?

Accepted Answer

Returns are accepted for all items within 10 days of purchase.

Question 11

What do I do if my order is damaged?

Accepted Answer

If your order arrives damaged or defective, please contact us within 24–48 hours of delivery with photos or videos of the damaged item and packaging. Our support team will review the issue and arrange for a replacement or suitable resolution as quickly as possible.

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Frequently asked questions